After completing your UX audit, you need to compile your findings into a clear and actionable report. Use this simple guide to write a report that’s easy to understand and effective:
1. Executive Summary
Start with a brief overview of your UX audit. Summarise the main goals, what was evaluated, and the key problems found.
- Key Findings: Highlight the most important issues with data and user feedback.
- Recommendations: Give a quick summary of your main suggestions.
Example:
The UX audit of the DESS website revealed significant issues regarding navigation clarity and accessibility. Key recommendations include optimizing menu structure and ensuring compatibility with assistive technologies for all users.
2. Introduction
Provide some background on the product or service you reviewed.
- User Segments: Explain who the users are and what they need.
- Audit Goals and Methods: Describe what you aimed to find out and how you did the audit (like using user interviews and usability tests).
Example:
The DESS website serves as a platform to showcase Deryl's digital artwork to art enthusiasts and potential clients. This audit aimed to identify usability issues across various user interactions, leveraging heuristic evaluations and user feedback.
3. Methodology
Explain the process you followed during the UX audit.
- Techniques and Tools: List the methods and tools you used, like surveys, usability principles, and analytics.
- User Research: Mention any user research you did to gather insights.
Example:
The audit methodology involved a combination of Google Analytics data analysis, heuristic evaluations based on established usability principles, and accessibility testing using tools like Axe to ensure compliance with WCAG guidelines.
4. Findings
Organize this section by key areas such as information architecture, user interface, and user flows.
- Detailed Issues: Describe each problem with data and user feedback.
- Visuals: Use screenshots or graphs to show the problems clearly.
- Implications: Explain how these issues affect user experience and business goals.
Example:
Users encountered difficulties in navigating the artwork galleries due to unclear categorization, leading to increased bounce rates. Additionally, certain interactive elements lacked keyboard accessibility, posing challenges for users relying on assistive technologies.
5. Recommendations
For each major issue, provide clear and practical recommendations.
- Steps for Improvement: Outline specific actions to fix the issues.
- Evidence: Support each suggestion with findings from the audit.
Example:
To enhance navigation clarity, consider reorganizing artwork categories based on thematic coherence rather than medium. Furthermore, ensure all interactive elements are fully accessible, with proper focus management and ARIA attributes.
6. Conclusion
Summarize the main findings and suggested actions.
- Benefits: Highlight the benefits of fixing the issues, like better user satisfaction and increased conversions.
- Call to Action: Encourage stakeholders to prioritize and implement the recommendations.
Example:
Implementing the suggested improvements will not only enhance the DESS website's usability but also contribute to a more inclusive and engaging user experience. It is crucial to act upon these recommendations promptly to achieve desired outcomes.
7. Appendices
Include additional materials that support your findings and recommendations.
- Extra Information: Add user personas, interview transcripts, and detailed data tables.
This supplementary information provides deeper insights for those who want more details about your audit.
By following this guide, you can create a UX audit report that clearly communicates your findings and helps improve the user experience of your product.
Leverage the expertise of DESS! Our team of UX professionals can guide you through the entire audit process, from crafting a clear research plan to translating findings into a compelling report. Contact DESS today to learn more about our UX audit services.
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